Delivery & Shipping
We bring your new mattress straight to your bedroom, setup included, packaging removed, and your old mattress hauled away if needed. Hassle-free from start to finish.
Free white glove delivery on qualifying orders · Greater Los Angeles area
Delivery at a Glance
Everything you need to know, right up front.
Local White Glove
- Free on orders $499+
- Greater Los Angeles + SoCal
- 3-hour delivery window
Nationwide Shipping
- $199 on orders $500+
- $299 on orders under $500
- Continental U.S. only
Setup & Installation
- Mattress setup included
- Adjustable base assembly
- Packaging removed
Old Mattress Removal
- $19.99 per item
- Mattresses & box springs only
- No stained items
Accessories
- Pillows, sheets, protectors
- Free via FedEx / UPS
- No signature needed
Free Pickup
- Any store location
- Warehouse in North Hollywood
- Bring receipt + ID
Delivery Pricing
Simple, transparent pricing with free delivery on most local orders.
Southern California
Greater LA & 10-county SoCal area
| Item | Fee |
|---|---|
| Mattresses, Bed Frames & Sets (orders $499+) | FREE |
| Tempur-Pedic Mattresses | FREE |
| Pillows, Sheets & Accessories | FREE |
| Old Mattress / Box Spring Removal | $19.99 / item |
Nationwide Shipping
Continental U.S. (excl. Alaska, PO Boxes, Puerto Rico)
| Order Amount | Fee |
|---|---|
| Purchases over $500 | $199 |
| Purchases under $500 | $299 |
| Tempur-Pedic Mattress Sets | FREE |
| Pillows, Sheets & Accessories | FREE |
Accessories ship via FedEx or UPS. No signature required.
* Certain exclusions may apply. Our team will contact you directly if any complications arise with your order. Questions? Call (800) 218-3578 or send us a message.
White Glove Delivery, What's Included
White glove delivery is our premium delivery experience, included free on qualifying orders. Our trained team does everything so you don't have to.
- Delivery to the room of your choice
- Full mattress and mattress set setup
- Adjustable base assembly and installation
- All packaging and materials removed
- Team members available to wear shoe covers to protect your floors
- Friendly, professional, and careful service throughout
Our team will confirm a specific 3-hour window. If we miss it, your delivery is free.
You'll receive an email the evening before delivery with your window and team details.
Every member of our delivery team is trained to treat your home with care and respect.
Old Mattress Removal
Add hassle-free disposal to your delivery, just $19.99 per item.
We Can Remove
- Mattresses (clean, unstained)
- Box springs and foundations
We Cannot Remove
- Stained or unsanitary mattresses
- Bed frames or headboards
- Other furniture or items
- Items from rooms other than delivery room
Good to Know
- $19.99 per mattress or box spring
- Remove sheets & bedding before team arrives
- Stained items cannot be removed for biohazard safety
- Team cannot return after delivery is complete
Prepare for Your Delivery
A few simple steps make delivery day smooth and fast.
Clear a Path
Make sure the route from your front door to the delivery room is clear and easy to navigate.
Move Fragile Items
Move picture frames, vases, and other breakables out of the delivery path.
Secure Pets
Please keep pets safely confined to a separate room during delivery for everyone's safety.
Clear the Old Mattress
If your old mattress is being removed, strip all sheets, pillows, and bedding from it before the team arrives.
Adult Must Be Present
Someone 18 years or older must be home to review and sign the delivery documents.
Be Reachable
Keep your phone nearby, our team may call to confirm ETA or ask a quick question on delivery day.
What to Expect on Delivery Day
A simple step-by-step look at how it works.
Night Before
Receive your email confirmation with your 3-hour delivery window and team details.
Day-Of Confirmation
Our team may call ahead to confirm they're on the way and verify your address.
Team Arrives
Your delivery team arrives in the scheduled window, ready to handle everything carefully.
Setup & Install
Mattress and adjustable base are set up in your room. All packaging is removed.
Old Mattress Out
If removal was requested, old mattress and box spring are hauled away ($19.99/item).
Final Sign-Off
Review the setup, ask any questions, and sign off on your delivery. Enjoy your new mattress!
Free Customer Pickup
Skip delivery entirely, pick up free from any store or our warehouse.
In-Store Pickup
Pick up your order at any LA Mattress Store location. Some items ship from our warehouse first and are ready within 5–7 days. You'll receive an email when your order is ready.
Bring your receipt and a valid photo ID.
Warehouse Pickup
7356 Ethel AveNorth Hollywood, CA 91605
Hours: Mon – Sat: 12:00 PM – 8:00 PM
Closed: Sundays, Thanksgiving, Christmas, Easter
Delivery FAQ
Common questions about our delivery and shipping service.
Ready for Delivery Day?
Shop our full mattress collection and we handle everything else, delivery, setup, and haul-away. Serving Los Angeles since 2010.
Still have questions? Browse our full FAQ or contact us directly.