Customer reviews
Better sleep. In their own words.
From finding the right feel to settling in at home, explore the experiences LA Mattress shoppers have shared through Judge.me.
11,428 customer reviews on Judge.me
Ratings in this collection (300)
Every experience matters.
Browse published reviews across our catalog, with all ratings included. A Verified by Judge.me badge appears only for reviews the provider marks as verified.
How our reviews workA little insight for your next good night.
300 published reviews to explore.
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Showing 12 of 300 published reviews
- Verified by Judge.me
LA mattress goes above and beyone
LAMattress went out of their way to ensure I got my same day order. Ended up with an upgrade after an initial mixup. Great service.
- Verified by Judge.me
LA Mattress were easy to work with and delivered next day as promised
LA Mattress were easy to work with and delivered next day as promised. The mattress i wanted was out of stock, so I got a free upgrade, which was also appreciated.
- Verified by Judge.me
Great service
Great service. Specifically the Andrew from warehouse.
- Verified by Judge.me
Daughter loves it for college apartment!
My daughter loves it! We purchased a full-size for her college apartment. She said it is extremely comfortable and just the right amount of firmness. Ordering and delivery was swift and smooth.
100% regret buying this mattress from this store
The edges have started sagging after 3 months. There's a giant hump in the middle of the bed, so your body feels like it isn't lying flat but at an angle no matter what position you sleep in. It does not 'sleep cool' as one of the answered questions on this page suggests, not in the least. Pressure points all over my lower back giving a completely uneven feel throughout the night. If I could go back in time, I'd both shop somewhere else besides LA Mattress and I'd choose a bed that isn't so cheaply manufactured.
- Verified by Judge.me
Out of State Purchase
Staff went out of their way to assist w/ an out of state purchase and delivery. They sent photos of the mattress; great communication; took actions to make sure my previous mattress was removed. Refreshing to find this kind of customer service.
- Verified by Judge.me
Elise couldn't have been more helpful
Elise couldn't have been more helpful. the delivery crew were exceptional too
- Verified by Judge.me
Too Firm, Poor Quality
I’m a back sleeper and this mattress is way too firm. It has been leaving my neck sore every morning. Also, I can very noticeably feel the springs in the mattress, which is crazy to me since this is a brand new mattress. I will definitely be exchanging this for a softer, higher quality mattress.
- Verified by Judge.me
Amazing staff amazing communication amazing
Amazing staff amazing communication amazing. Smoothly delivery Love love the staff including warehouse
- Verified by Judge.me
Got this for an impromptu guest room over the holiday
Got this for an impromptu guest room over the holiday. Guest slept great!
- Verified by Judge.me
Amazing
Amazing comfort
- Verified by Judge.me
The box spring is topnotch!
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These reviews are published through Judge.me. Review wording, ratings and author names are displayed as supplied. The Verified by Judge.me badge identifies reviews that Judge.me marks as verified. This may confirm a customer relationship rather than purchase of the specific product reviewed. Reviews without that badge are not presented as verified purchases.
This page brings together recent published reviews from across our catalog. The storewide score includes the wider Judge.me review collection. The rating breakdown and filters describe only the reviews available to browse here, so their counts will differ from the storewide total.
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