Frequently Asked Questions

We offer fast local delivery throughout the Los Angeles area, typically within 1–3 business days. Same-day or next-day delivery may be available depending on your location and item availability. View our full delivery information for current scheduling.

Yes, same-day and next-day delivery options are available for select items and areas. Availability depends on stock and your zip code. Call us at (800) 218-3578 or visit a store to confirm your delivery window.

White glove delivery means our trained team brings your mattress directly to your bedroom, sets it up on your frame or foundation, and removes all packaging. It's included free on qualifying orders, no extra cost, no hassle. Learn more about white glove delivery.

Yes! We offer free old mattress removal and haul-away with most deliveries. Our team will take your old mattress away so you don't have to deal with disposal. Just let us know at the time of purchase.

We deliver throughout the greater Los Angeles area, including West LA, the San Fernando Valley, the South Bay, Pasadena, Glendale, Burbank, Long Beach, and surrounding cities. Find your nearest store or call us to confirm delivery availability in your zip code.

Free local delivery is included on most mattress orders within our standard delivery zone. For orders outside the zone or specialty items, a nominal fee may apply. Confirm with your nearest store at (800) 218-3578.

Yes. We offer flexible financing options so you can get the mattress you need now and pay over time. Financing is available both in-store and online. View all financing options.

Yes, we offer 0% APR financing on qualifying purchases for approved applicants. This means no interest if paid within the promotional period. Terms vary by promotion. Check current financing promotions.

You can apply for financing online at checkout or in-store with one of our sleep consultants. The application takes just a few minutes and decisions are typically instant. Start your application here.

Both! Financing is available when you shop online or when you visit any of our LA Mattress Store locations. Our team is happy to walk you through options in person.

Financing is available for a range of credit profiles. We work with multiple lenders to find options that work for you. Apply through our financing page or ask in-store, there's no obligation.

Our 120-Night Comfort Exchange gives you 4 months to sleep on your new mattress and make sure it's right for you. If you're not comfortable, you can exchange it for a different model. It's our commitment to your long-term sleep quality. Read the full comfort exchange policy.

Call us at (800) 218-3578 or visit any of our store locations within 120 nights of delivery. Our team will help you find a better match from our mattress collection.

Mattresses may be eligible for return within the comfort exchange window depending on condition and circumstances. Please review our return policy for complete details or call us to discuss your situation.

Comfort exchanges do not carry restocking fees when performed within the eligible window. Certain circumstances or items may have different terms, see our returns page for full details.

For hygiene and safety reasons, pillows, mattress protectors, and other bedding accessories are typically final sale once opened. Adjustable bases and furniture may have separate return terms. Check our return policy before purchase if you're unsure.

Most mattresses we carry include a manufacturer warranty ranging from 5 to lifetime coverage depending on the brand and model. Warranty details are listed on each product page. View our full warranty information.

To file a warranty claim, contact us at (800) 218-3578 or visit a store with your purchase receipt. We'll guide you through the manufacturer's process. See warranty claim steps.

Most warranties cover manufacturing defects such as abnormal sagging (beyond a threshold), broken coils or springs, and structural failures. Normal wear, comfort preferences, and physical damage are typically not covered. Full coverage details.

Common warranty voiders include: using a mattress without proper foundation support, physical damage or stains (which is why we recommend a mattress protector), and unauthorized repairs. Always use the appropriate base for your mattress.

Yes, most adjustable bases include separate manufacturer warranties. Check the product listing or ask in-store. Browse our adjustable bases.

We have multiple LA Mattress Store locations across the greater Los Angeles area. Find your nearest store for addresses, hours, and directions.

Absolutely, we encourage it! Trying a mattress in person is the best way to find your ideal comfort level. Come in, take your time, and let our sleep consultants guide you. No pressure, just helpful expertise.

Our knowledgeable sleep consultants will ask about your sleep position, firmness preferences, and budget to help narrow down the right options. You'll have time to try multiple mattresses comfortably. Most visits take 30–60 minutes.

Yes, we offer a Price Match Guarantee. If you find the same mattress at a lower price from an authorized local retailer, we'll match it. Ask in-store or call (800) 218-3578 for details.

Hours vary by location. Visit our store locator for specific hours and holiday schedules, or call (800) 218-3578.

Firmness depends primarily on your sleep position and body weight. Side sleepers typically do best with medium to medium-soft mattresses. Back and stomach sleepers often prefer medium-firm to firm. Heavier sleepers usually need firmer support. Try our Mattress Quiz for a personalized recommendation.

Side sleepers benefit from a medium to medium-soft mattress that cushions the hips and shoulders while keeping the spine aligned. Memory foam and hybrid mattresses with adaptive comfort layers tend to work very well. Browse all mattresses or take the quiz.

Memory foam mattresses offer deep contouring pressure relief and motion isolation, great for side sleepers and couples. Hybrid mattresses combine foam comfort layers with a pocketed coil support core, offering more bounce, airflow, and edge support. Read our sleep guide for a deeper comparison.

Queen is the most popular size for couples and larger rooms. King and Cal King offer maximum space. Twin and Full are ideal for kids' rooms or solo sleepers with limited space. Browse by size: Queen · King · Cal King · Full · Twin.

Couples benefit from good motion isolation (so you don't disturb each other) and enough space. A Queen minimum is recommended, King for maximum comfort. Look for pocketed coil hybrids or memory foam for low motion transfer. Take our quiz for a couple-specific recommendation.

A quality mattress typically lasts 7–10 years, though premium models can last longer with proper care. Signs it's time to replace: visible sagging, springs you can feel, waking up sore, or disrupted sleep. Browse our mattress collection when you're ready for an upgrade.

Most foam, latex, and hybrid mattresses are compatible with adjustable bases. Traditional innerspring mattresses are generally not recommended. Look for the "adjustable base compatible" label on our product pages. Browse adjustable bases.

Many adjustable bases are designed to sit inside a compatible bed frame or platform base. However, some traditional frames may not work. Our consultants can help you find the right combination, visit a store or call (800) 218-3578.

Yes, elevating the head can reduce snoring and acid reflux, while elevating the feet relieves lower back pressure. Many customers with chronic back pain find significant relief with an adjustable base. View our full adjustable bed selection.

We recommend deep-pocket fitted sheets with strong elastic that can accommodate the movement of an adjustable base. Standard sheets may pull loose when the base flexes. Ask us in-store about compatible bedding accessories.

Yes, split king adjustable bases allow two people to independently control their side. This is ideal for couples with different comfort preferences. See split king options.

Yes, we carry a curated selection of pillows, mattress protectors, sheets, and other sleep accessories to complete your setup. Shop all bedding and accessories.

Absolutely, we strongly recommend it. A mattress protector shields your mattress from spills, allergens, and wear, which is essential for keeping your warranty valid. Many of our protectors are waterproof and breathable. Browse mattress protectors.

Deep-pocket sheets (18"+ depth) with strong elasticized corners work best with adjustable bases. Jersey knit or bamboo fabrics tend to flex well without popping off. Ask us for recommendations in-store or shop online.

Yes, we carry a selection of bed frames, platform bases, and headboards to match your bedroom aesthetic. Browse bed frames and headboards.

Side sleepers need a higher-loft, firmer pillow to fill the space between the neck and shoulder. Back sleepers do well with medium loft. Stomach sleepers need a very thin, soft pillow. Visit a store to try options, the right pillow makes a huge difference.