Delivery & setup

White-glove mattress delivery in Los Angeles

From our team to your bedroom. Check your address, understand the cost and plan your delivery.

Check delivery to your address

ZIP checks are approximate. A full address gives a more precise result. This is an area check, not a cart quote or a booked delivery date.

Your delivery date is confirmed by our warehouse.

Already ordered? Get delivery help
A mattress being delivered and set up in a bedroom
  • Bedroom delivery
  • Setup
  • Requested haul-away

Clear costs. No guesswork.

Service & fee details
Local delivery charges, within 50 miles of 201 S. Western Ave
Local service · within 50 miles of 201 S. Western AveCharge
Standard delivery, merchandise $499 or more after discountsFree
Standard delivery, merchandise under $499$50
Same-day request, before 4 p.m. Los Angeles time$100
Outside 50 milesCall (800) 218-3578 for a quote

Merchandise after discounts; taxes, recycling and other charges do not count toward $499.

Need it sooner?

Same-day is a request, not a guaranteed arrival: order before 4 p.m. Los Angeles time and the warehouse confirms the date. The $100 is refunded if delivery arrives later than the requested day. Offered on available items, subject to route availability.

Same-day requests are taken until 4 PM Los Angeles time.

We handle the heavy lifting.

  1. Confirm your delivery

    Our team confirms a delivery date for your address.

  2. Into your bedroom

    Tell us about stairs and access when arranging delivery.

  3. Set up and tidy up

    The team sets it on your frame or base.

  4. Requested haul-away

    Request haul-away when you arrange delivery.

Your delivery day

Here’s what to expect once your order is scheduled.

  1. Date confirmed

    After you order, our warehouse confirms availability and your delivery date.

  2. Arrival window

    For deliveries scheduled in advance, we contact you between 6 and 8 p.m. the day before with a three-hour arrival window.

  3. Driver calls

    Your driver calls about 30 minutes before arriving. Have someone available to receive the order and clear a path for setup.

Need to reschedule? Call the showroom you ordered from or our main line. A missed delivery incurs a $100 redelivery fee.

Delivery day & missed delivery details

Free removal and recycling fees are different.

With your local mattress delivery, we’ll remove up to the same number of mattress pieces we deliver, at no additional removal charge. Request removal when scheduling and strip the bedding before we arrive. Soiled or contaminated items may be refused. California recycling fees are separate from this free removal service.

Local delivery starts with your address.

Check your address against our 50-mile local area. Outside the area? Contact us for a quote before ordering.

  • Koreatown & Downtown
  • West LA & beach cities
  • Hollywood & Mid-City
  • San Fernando Valley
  • Glendale & nearby areas
  • South Bay

Examples of areas served. Exact address and service eligibility govern.

Delivery questions, answered.

Something else? Call (800) 218-3578 or ask in any showroom.

Is mattress delivery actually free in Los Angeles?

Yes, when your merchandise comes to $499 or more after discounts and your address is within 50 miles of our Western Avenue warehouse. That covers delivery to your bedroom (not the curb), setup on your frame or base, packaging removal and old-mattress haul-away. Below $499, delivery is $50. The California mattress recycling fee is a separate receipt line, not a delivery charge. Confirm timing for your address when you order, or check the details with a showroom at our showroom locations.

How fast can I get a mattress delivered in LA?

Delivery dates depend on stock and your route; our team confirms the window when you order. Same-day delivery can be requested before 4 PM for $100 on available items, subject to route availability. Wait for that confirmation before you make delivery-day arrangements; the $100 is refunded if delivery arrives later than the requested day. Custom-order mattresses take longer to build, so ask about the lead time before you buy. Contact us at our contact page to check a date.

Do you take away my old mattress for free?

Yes. Old-mattress haul-away is included with delivery, up to the same number of mattress pieces we deliver. Request it when you arrange the delivery, strip the bedding and clear the path from the bedroom to the front door; there is no need to bag it or move it. Soiled or contaminated items may be refused. We recycle it through California’s mattress recycling program; see how the program works at the mattress recycling fee page.

Can you deliver to a 2nd-floor apartment with no elevator?

Yes. Tell us the floor count, elevator bookings and any tight turns when you order so the team can plan the carry. Check whether the bed fits the room and the path at the room fit planner.

Will you set up the mattress on my bed frame?

Yes. Setup on your existing frame, foundation or adjustable base is included. The team unboxes the mattress, positions it and checks that it sits flat before leaving. If you buy an adjustable base or a new foundation from us, the team assembles that too. Need a base? Browse foundations.

What if I’m not home when you arrive?

The driver calls about 30 minutes before arriving. If plans change, call us as soon as you can so we can reschedule to the next available window or coordinate with your building; a missed delivery incurs a $100 redelivery fee. We don’t leave mattresses unattended at the door. Find the number at our contact page.

Already have an order?

For scheduling or changes, contact the showroom you ordered from. Have your order number ready.

Delivery details

The service area, building access, removal, base setup and what happens after delivery.

Where we deliver in Los Angeles

The 50-mile radius reaches most of Los Angeles County and the cities around it. By region:

Westside & Beach Cities
Santa Monica (90401–90405), Venice (90291), Marina del Rey (90292), Beverly Hills (90210, 90211, 90212), Brentwood, Pacific Palisades, Mar Vista, West LA. Served from our West LA showroom on Pico Blvd.
Hollywood & Mid-City
Hollywood (90028, 90038, 90046, 90068), West Hollywood (90069), Larchmont, Hancock Park, Mid-Wilshire. Served from our Hancock Park / La Brea showroom.
Downtown & Koreatown
DTLA (90012–90017, 90021), Koreatown (90004–90020), Echo Park, Silver Lake, Los Feliz, Mid-City. Served from our Koreatown showroom on Western Ave.
San Fernando Valley
Studio City, Sherman Oaks, Encino, Tarzana, Woodland Hills, North Hollywood, Toluca Lake, Burbank. Served from our Studio City showroom on Ventura Blvd.
San Gabriel Valley & Foothills
Glendale, Pasadena, South Pasadena, San Marino, Altadena, La Cañada Flintridge, Eagle Rock. Served from our Glendale showroom.
South Bay & further reach
Manhattan Beach, Hermosa Beach, Redondo Beach, Torrance, El Segundo, plus Long Beach.

If your ZIP isn’t listed, check your address above or call (800) 218-3578. We confirm coverage and timing before you order.

Outside the 50-mile area

Outside the 50-mile area? Email hello@mattressstoreslosangeles.com or call (800) 218-3578 for a quote before you order.

Stylized map with a delivery ring around our Western Avenue warehouse, a truck and five showroom pins; illustrative, not the exact service area.
The ring stands for the 50-mile area around our Western Avenue warehouse. Check your address above for the distance.
Apartments, stairs and access

LA apartment buildings have their own constraints: narrow staircases, freight elevators with weight limits, doormen, parking restrictions. Tell us about yours when you order so the team can plan the carry.

  • Tell us about stairs and access when arranging delivery.
  • Freight elevator with a reservation requirement: reserve it for your delivery window and tell us the details when you order.
  • Doorman building: we’ll check in at the desk and ask for directions to your unit.
  • Narrow door clearances: measure the doorway and any tight turn and flag them in the order notes. How a mattress can be carried depends on the model, so check with our team before you order a king or California King mattress.
  • No street parking: tell us about loading access so we can plan the route.

Loft and studio sleepers in DTLA, the Arts District or South Park: ask in the showroom or call ahead about low-profile foundations, and read how to choose the right mattress size before you measure.

Five things that make delivery day go faster

  1. Wait for your confirmed date. After you order, our warehouse confirms availability and your delivery date.
  2. Measure doorways, stairwells and hallway turns. Older LA apartments are where a king foundation turns into a split foundation; the mattress size guide has the dimensions.
  3. Clear the path and strip the old bed.
  4. Sort parking first. Loading-zone permits and elevator reservations are the most common reason a delivery slips.
  5. Keep your phone on you. Drivers call ahead so you are not waiting at the window.

The longer version is in our mattress delivery preparation checklist.

What’s included

Local delivery with setup and old-mattress haul-away is free when your merchandise comes to $499 or more after discounts, and $50 below that, within 50 miles of our Western Avenue warehouse. Same-day delivery can be requested before 4 PM for $100. Confirm timing for your address when you order.

White-glove service is the standard, not an upsell.

  • Delivery into your bedroom, not the curb or the garage
  • Unboxing and full setup on your bed frame, foundation or adjustable base
  • Plastic packaging and the mattress bag removed
  • Tell us about stairs and access when arranging delivery.
  • Old mattress hauled away and recycled on request
Confirm your delivery
Order online or with a consultant in any of our five LA showrooms. Our team confirms a delivery date for your address. Same-day delivery can be requested before 4 PM for $100 on available items, subject to route availability.
Into your bedroom
The team carries the mattress from the truck to your bedroom, not the curb or the garage. Tell us about elevators and tight turns when you order.
Set up and tidy up
The team sets it on your frame or base, removes the packaging and checks that it sits flat before leaving.
Requested haul-away
We recycle the old mattress through California’s program; the $18 recycling fee on covered purchases is a separate receipt line.

The California mattress recycling fee is $18 per covered mattress or foundation purchased. It is a state-mandated charge collected separately at checkout, not ours, and it is separate from the haul-away service. See recycling fees and covered items. The full breakdown is in what white-glove delivery includes.

Adjustable base setup
Illustration of a team member kneeling to plug an adjustable base into a wall outlet

Buying an adjustable base with your mattress? Our team sets up the products we deliver. Before delivery, check that your frame fits the base, that there is room around the bed and that an outlet is within reach. Requirements vary by model, so confirm them with our team when you order.

With your local mattress delivery, we’ll remove up to the same number of mattress pieces we deliver, at no additional removal charge. Ask our team about an old box spring or foundation when you schedule.

Not sure which base fits your frame and mattress? Start with our adjustable bed guide.

After delivery

After delivery there is the 120-night comfort exchange: One exchange to the same bed size after 30 nights, within 120 nights. There is no exchange fee; optional pickup and redelivery by our team is $100 total. This is an exchange, not a money-back trial; confirm eligibility and exclusions for your purchase. Payment plans are available too; see the payment options: Synchrony terms, eligibility, costs and any initial payment on request before you apply; approval is not guaranteed. Acima lease-to-own is also available; a $10 California processing fee applies. We have been family-owned since 2012.

Ready to order?

Browse all mattresses or take our 2-minute sleep quiz for a category recommendation. Visit any of our five LA showrooms to lie on the top picks before you decide. Or call (800) 218-3578 and we’ll help you pick over the phone; the same delivery terms apply.

The Brooklyn Bedding Shredded Foam Pillow, the welcome gift, $99 value

Your welcome gift: Brooklyn Bedding Shredded Foam Pillow, $99 value

Join our email community and visit a showroom for 1 free pillow. No purchase necessary. Buy with your code within 20 days, online or in store, for 20% off and two free pillows total. See offer terms

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