LA Mattress Store · Get in touch

Let’s talk about better sleep.

Choosing a mattress, planning delivery, or need help with an order? Tell us what you need and we’ll help you find the next step.

5 Los Angeles showrooms · Walk-ins welcome

Mattresses arranged along a showroom aisle with white walls, wooden posts and an illuminated LA Mattress signFind your feel. Ask your questions.
Talk with our team(800) 218-3578For mattress advice, order help and time-sensitive delivery questions.Call LA Mattress Send the detailshello@mattressstoreslosangeles.comFor a detailed question, order information or photos of a product concern.Open your email app Visit or call locally5 LA showroomsFind a direct number, get directions and check regular opening hours.Find your showroom

Make the first message count

What can we help with?

A little context helps us understand what you need. Start with the topic closest to your question.

Orders & delivery

Have your order number and delivery ZIP code ready. Call for an approaching delivery or a time-sensitive change.

Delivery and setup information

A different feel

Tell us when your mattress arrived and what is not working. Review eligibility and fees before requesting a comfort exchange.

Read the comfort exchange policy

A product concern

Include the brand, model, purchase details and a description of the issue. The warranty guide explains which photos to gather.

Prepare for a warranty question

Comparing payment options or a competitor’s price?

Start with a little context

Prepare an email.

Write your question here, then review and send it in your email app.

Email draft details

Tell us your usual sleep position, preferred size, budget and what you want to improve.

Include the details that help us answer. Add photos in your email app, and leave out payment-card information.

Prefer your usual email service? Write to hello@mattressstoreslosangeles.com.

One team, five neighborhoods

Contact your showroom directly.

Already shopped with us? Start with the location on your receipt. Planning a visit? Call to check the exact model you want to try.

Hours shown are regular hours in Pacific time. Call the showroom about holiday hours, parking and any access needs.

Find a store by ZIP code
A quilted mattress in the foreground of a long showroom lined with wood walls and mattress displays

Feel the difference in person

Come with questions. Leave with a clearer choice.

Walk in during showroom hours. You can start from scratch or bring a shortlist to compare with our team.

  1. Bring your room into the conversation.Note your room and bed-frame measurements. Use the room fit planner to check your options.
  2. Try the way you actually sleep.Compare a few feels in your usual sleep position. If you share a bed, come together when possible.
  3. Talk through the whole setup.Share your budget, existing base and delivery needs. Use the total cost calculator to prepare your questions.
Close-up of a quilted mattress cover with a blue embroidered pattern

Other ways to connect

A project, a story or your next role.

Business & press inquiries

For hospitality or a larger order, share the number of beds, sizes, delivery ZIP code and target date. For press, include your outlet, topic and deadline.

Email your inquiry

Build a career with us

Explore showroom, delivery and customer-care work. Our careers page explains what to include and where to send your application.

Explore careers

Before you get in touch

A few helpful answers.

Three people smiling beside a mattress display in the LA Mattress showroom

Something time-sensitive?

Call for an approaching delivery or an urgent order question.

(800) 218-3578
How do I reach a person about my order?

Call or email our team using the contact details on this page. If you bought in a showroom, you can call that location directly. Have your order number, the name used for the purchase and a short description of what you need ready if available.

Do I need an appointment to visit?

Walk-ins are welcome during showroom hours. If you want to try a specific brand, model or firmness, call that showroom before setting off to confirm it is on display. You can also ask about parking and any access needs.

What are your opening hours?

Regular hours for each showroom are listed on this page in Pacific time. Check the individual store page or call the showroom about holiday hours before traveling.

Can I change my delivery date or order by email?

Contact us with your order details and the change you would like to make. For a delivery that is approaching or another time-sensitive request, call the team. A request is not a confirmed change; wait for the team to confirm the available options and arrangements.

Can I send photos with a warranty question?

Yes. Attach photos in your email app, together with the model, order details and a description of the concern. Our warranty page has a preparation checklist and photo guidance. The email helper on this page prepares a draft; it does not upload attachments or submit a claim.

What can I ask through chat?

Start a chat for help comparing mattresses, understanding sizes or exploring your next purchase. The chat panel explains the support currently available. For personal help with an order, delivery, exchange or warranty, call or email our team. Opening chat does not send a message.

What if my email app does not open?

Use your usual email service and send your message to the email address shown on this page, or call us. The email helper does not send messages itself. Review and send the draft in your email app; if no draft opens, nothing has been sent.

Start wherever you are

Ready to find your next bed?

Browse the collection, build a starting shortlist or come in and try the feel.

CallFind a store

LA Mattress Store

A local team, close to home.

Find a showroom near you, then choose the store you prefer.

Get a nearby LA showroom recommendation based on approximate distance.

We remember your ZIP and store preferences in this browser for 90 days. Precise location coordinates are not saved. This does not change checkout or confirm stock or delivery availability.